Ordering FAQ
Ordering FAQ
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Ordering

Can I pay by credit card?
We can accept payment by credit cards. There is a 3% surcharge to cover the costs and the following cards can be accepted: Visa Credit, MasterCard, Visa Debit, Visa Electron, Maestro, JCB.

Discounts, are they possible?
We give a bulk discount of 5% off orders for more than 50 tags. Because all our tags are highly customised and labour intensive, there is no economy of scale. However, this gives you what you need for your tracking requirements.

Payment
Proforma invoices (quotes) are issued on request. On receipt of an Official Order we issue an Order Confirmation giving costs and delivery details. At date of despatch we issue a Final Invoice, which must then be paid within 30 days. We reserve the right to require payment with order. Payment should be made in Pounds Sterling (or US Dollars or Euros by special request) by a cheque drawn on a London bank, by a direct bank transfer or by a giro. We can also accept payment by credit cards. There is a 3% surcharge to cover the costs and the following cards can be accepted: Visa Credit, MasterCard, Visa Debit, Visa Electron, Maestro, JCB.

Provisional Order Scheduling
Biologists are often unsure of funding for a project until just before fieldwork is due to start, and it may then be impossible to get equipment built and delivered in time. We can help by scheduling time for tags to be built, based on a provisional order made before funding is secured. We will not start building tags unless an order is confirmed, and we need to know at least 4 weeks before tags are due to be despatched. Please ask for further details if you would like to use this service.

PLEASE NOTE: We must know the frequencies you are working with as soon as possible if we are to deliver tags on time.

 

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